Thoughts & Insights

The Learning Lab

Where instructional design meets innovation. Exploring L&D strategy, emerging tech, and the future of how we learn at work.

From SME to Learning Leader
Career & Growth Jan 31, 2026

From SME to Learning Leader: How Passion Turns Expertise Into Impact

How subject matter experts can leverage their frontline experience and passion for teaching to become exceptional learning and development professionals.

Why Every L&D Professional Needs a Portfolio
Tutorials Feb 7, 2026

Why Every L&D Professional Needs a Portfolio (Even When You Can't Show Everything)

The importance of building a portfolio website — and how to handle work that's protected by IP, company policy, or contracts.

Sketch of person writing at desk with laptop and small robot icon for AI help.
Career & Growth Feb 13, 2026

New Year, New You? What I’m Actually Learning in 2026

An honest check-in on New Year's resolutions — from fitness and longevity to navigating a new role and growing as an L&D leader.

Yes, I Actually Wrote That, and AI Helped Me Share It
Career & Growth Feb 16, 2026

Yes, I Actually Wrote That. And AI Helped.

Every idea came from me. AI helped me polish it. Here’s how I use AI as an editor — and why more professionals should too.

The Language Models I'm Actually Using (Q1 2026 Edition)
Industry Insights Feb 19, 2026

The Language Models I’m Actually Using (Q1 2026 Edition)

A practical breakdown of the four LLMs in my stack — Claude, ChatGPT, Perplexity, and Gemini — and how each one fits into my L&D workflow.

Your Employees Deserve a Google — Why Knowledge Management Is the Foundation You're Missing
Industry Insights Mar 19, 2026

Your Employees Deserve a Google — Why Knowledge Management Is the Foundation You’re Missing

Why centralized knowledge management is the most overlooked foundation in any organization — and how building one unlocks training, scalability, and the future of AI-powered support.

Is AI Replacing Me? The Answer: Maybe.
Industry Insights Mar 22, 2026

Is AI Replacing Me? The Answer: Maybe.

An honest look at whether AI is replacing skilled professionals — the environmental cost, what the research says, and where human expertise still matters most.

“Just Build a Course” — And Other Things That Aren’t the Answer
Industry Insights Mar 26, 2026

“Just Build a Course” — And Other Things That Aren’t the Answer

When someone asks you to create training, the real problem is almost never a training problem. Here’s what experienced L&D professionals know that most organizations haven’t figured out yet.

The Invisible Architecture of Training Success
Industry Insights March 29, 2026

The Invisible Architecture of Training Success

Why doing your job well in L&D can become the very thing that works against you — and how to make your instructional design visible before leadership assumes anyone can do it.

Building Learning Infrastructure from Scratch at a Growing Organization
Industry Insights April 2, 2026

Building Learning Infrastructure from Scratch at a Growing Organization

A practical, step-by-step guide to standing up an L&D function from nothing — from needs analysis and knowledge management to delivery systems, compliance, and measuring impact.

Happiness in How We Spend Our Time
Career & Growth April 16, 2026

Happiness in How We Spend Our Time

Reflections on Happier Hour by Cassie Holmes — and what it means to spend time intentionally, especially during a career transition.

The Town Hall Voice and the Hallway Voice
Industry Insights April 18, 2026

The Town Hall Voice and the Hallway Voice: What RuPaul’s Drag Race Taught Me About Psychological Safety

What an 18-season reality show has to teach every L&D leader about belonging, authenticity, and the gap between what leaders say and what employees actually experience.

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